Shipping Policy — Besties Fashion

1. Delivery Zones

We deliver to the zones shown when your order is confirmed via WhatsApp or email, each with its own estimated delivery window.

2. Order Processing

Orders are processed once payment instructions are confirmed, and typically take 1–2 business days to prepare before handoff to delivery.

3. Delivery Times

Estimated delivery times vary by zone and are shared with you when your order is confirmed. These are estimates, not guarantees — courier delays, weather, or high order volume can affect them.

4. Delivery Fees

Delivery fees, where applicable, depend on your location and are communicated to you before your order is finalized.

5. Order Updates

We’ll keep you posted on your order via WhatsApp or email. If you haven’t heard from us within the expected window, please reach out — we’re happy to check on it.

6. Failed Delivery Attempts

Please make sure your delivery address and contact details are accurate. If a delivery fails because of an incorrect address or being unreachable, a re-delivery fee may apply.

7. Shipping Outside Canada

We currently ship within Canada. If you’re outside Canada and would like to order, message us directly, and we’ll let you know if it’s possible.

8. Questions

Any shipping questions? Reach us via WhatsApp or email through our Contact page.